Falkirk Football Club: stadium WiFi, connectivity, telephony and IT support
| Client | Sector | Location | Services |
|---|---|---|---|
| Falkirk Football Club | Leisure: professional football | Falkirk | Managed IT support, stadium WiFi, connectivity, hosted telephony |
Falkirk Football Club needed its technology to work for both the club's staff and match-day crowds. Indigo delivered a full IT support, stadium WiFi, connectivity and telephony upgrade as one project, from planning through to delivery, and now provides ongoing support. The club's Managing Director, Jamie Swinney, praised the "excellent quality of service with clear communication" throughout.
The brief
A professional football club runs like two businesses: a year-round office, and a stadium that fills up on match days. Falkirk FC needed IT support for its staff, WiFi across the stadium, connectivity that could cope with match-day demand, and a modern phone system, all delivered and supported by one provider. Before Indigo, the club was working with ageing phones, patchy WiFi, poor connectivity and several different suppliers, so nobody owned the whole picture when something went wrong.
What we did
- Managed IT support for the club's staff and systems
- Stadium WiFi, designed for high-density match-day use with Ubiquiti UniFi, with separate networks for staff, operations and guests
- Connectivity upgraded to support the stadium, offices and match-day systems
- Telephony upgrade to a cloud phone system
- One project, one team, from initiation to delivery, followed by ongoing support
Results
- WiFi across the 8,000-seat stadium, designed for match-day crowds
- Several suppliers replaced by one provider for connectivity, telephony and IT support, with one number to call
- Ongoing support from the same team that delivered the project
"Through the project from initiation into delivery and support, Indigo have provided an excellent quality of service with clear communication." Jamie Swinney, Managing Director, Falkirk Football Club
Services used: Venue WiFi and connectivity · Business WiFi · Hosted telephony · Managed IT support