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Areas We Cover

IT support, connectivity and unified communications across Scotland, from Glasgow and Livingston.

The Indigo office at Glasgow Business Park
  • 13 min average first response
  • 95% client retention
  • 4.98/5 post-ticket satisfaction
  • Cyber Essentials Plus
  • ISO 27001:2022
  • Founded 2018

Service desk figures for September 2026, from 1,854 tickets. Every ticket gets a first response in under 30 minutes; 13 min is the average. Client retention: clients kept year on year, 2025–26.

Indigo Unified Communications supports businesses across Scotland from two offices: Glasgow Business Park in the west and Livingston in West Lothian. Most IT support is delivered remotely, so where you're based doesn't affect response times: every ticket gets a first response in under 30 minutes. Our engineers visit offices, sites and venues across Scotland when hands-on work is needed.

Our offices

  • Glasgow (head office): Indigo House, 291 Springhill Parkway, Glasgow Business Park, Glasgow G69 6GA
  • Livingston: 4 Royston Road, Livingston EH54 8AH
  • Phone: 0141 442 0202

Glasgow and the West

Glasgow, Lanarkshire, Renfrewshire, Ayrshire and Dunbartonshire are served from our head office at Glasgow Business Park, just off the M8 and M73. Most of our construction and civil engineering clients are in this area, from Glasgow Business Park to the Lanarkshire industrial estates. Most of our engineers are based here too, so on-site visits across the west are usually quickest. Clients here include SWG3 in Glasgow.

Edinburgh and the Lothians

Edinburgh, West Lothian and Midlothian are served from our Livingston office on Royston Road, close to the M8. From here we provide IT support, business connectivity and unified communications to professional practices, charity head offices and the West Lothian distribution sites along the M8.

Central Scotland and Fife

Falkirk, Stirling and Fife sit between our two offices. We work with energy and manufacturing businesses around Grangemouth and Falkirk, and with sports and leisure venues. We support clients across the Central Belt, including Falkirk Football Club, where we supply the club's phone system and connectivity.

The North and the Highlands

We support businesses in Aberdeen, Dundee, Perth, Inverness and across the Highlands, mainly through remote support, with planned engineer visits. For solar, battery and other renewable installation sites, we provide 4G, 5G and satellite connectivity where fixed lines don't reach.

Supporting sites and venues anywhere in Scotland

Many of our clients don't work from one place. We connect construction site cabins, usually within 2–3 working days, support renewable energy sites in rural areas, and manage WiFi across multi-site operators such as Wonderworld Group's 10 family entertainment centres.

Frequently asked questions

Do you provide IT support outside Glasgow?

Yes. Indigo Unified Communications supports businesses across Scotland, from Glasgow and the West to Edinburgh, Fife, Aberdeen and the Highlands. Most support is remote, with a first response to every ticket in under 30 minutes, and our engineers visit when hands-on work is needed.

Do you provide unified communications outside Glasgow?

Yes. We install and support unified communications, meaning cloud phone systems on 8x8, 3CX or Microsoft Teams Phone with calls, video and messaging in one place, for businesses across Scotland, including Edinburgh, Livingston and West Lothian, Stirling and Central Scotland. Most setup is done remotely, and our engineers fit desk phones and handsets on site when needed. Business phone systems →

Do you have an office in Edinburgh?

Our east-coast office is in Livingston (4 Royston Road, EH54 8AH), about 30 minutes from Edinburgh, and it serves Edinburgh and the Lothians.

Can you support a business with offices in several parts of Scotland?

Yes. We support multi-site businesses across Scotland and link their locations with SD-WAN (secure, managed connections between sites) and managed WiFi, so every office, site or venue has the same systems and security.

Talk to our Glasgow team today. Every support ticket gets a first response in under 30 minutes.

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