Managed IT Support for Renewable Energy Businesses
For solar, battery storage, installers and developers across Scotland.
Indigo Unified Communications provides managed IT support to more than 10 renewable energy businesses across Scotland, including solar and battery storage companies, installers and contractors, and developers and consultancies. From Glasgow, we run the helpdesk, secure every device, manage Microsoft 365 and give field engineers secure access to project data. Every ticket gets a first response in under 30 minutes.
What's different about IT for renewables?
- Growth in bursts. New projects bring new starters, contractors and devices, often at short notice.
- Field and office. Installers and engineers work on rooftops, fields and substations, not at desks, but still need drawings, permits, site photos and reporting tools.
- Project and commercial data. Grid applications, site designs, landowner agreements and financial models are valuable and confidential.
- Supply chain scrutiny. Developers, utilities and public bodies increasingly ask subcontractors and consultants to show security controls such as Cyber Essentials.
- A clear line between IT and site systems. Office IT has to stay separate from inverter, battery and grid monitoring systems.
What's included
- Helpdesk by phone, email and portal, 09:00–17:00 Monday to Friday (08:30–17:30 on Platinum), with a first response to every ticket in under 30 minutes
- An experienced engineering team across three support lines, with remote fixes first and site visits when needed
- Laptops, tablets and phones for new starters, configured in advance with Microsoft Intune and ready on day one
- Microsoft 365, Teams and SharePoint set up per project, with secure sharing for partners and contractors
- Protection against viruses and ransomware on every device (endpoint detection and response, Kaseya 365), INKY email security and multi-factor authentication
- Microsoft 365 backup (Datto SaaS Protection)
- Cyber Essentials and Cyber Essentials Plus support for supply chain requirements
- A clear boundary: we support business IT, and we keep it separate from inverter, battery and grid control systems (SCADA), which we don't manage
- Silver, Gold and Platinum packages. Contact us for a quote
Free guide
The Complete Guide to Technology for Renewable Energy in Scotland
Practical, plain-English chapters on the challenges, cyber security, connectivity, Microsoft 365 and choosing an IT partner, plus a 20-question readiness checklist.
Frequently asked questions
Do you support solar and battery storage companies?
Yes. Indigo supports more than 10 renewable energy businesses, including solar and battery storage companies, installers and contractors, and developers and consultancies. We look after their office IT, field devices, Microsoft 365 and cyber security from our Glasgow base.
How quickly can you set up IT for new starters on a project?
We configure laptops, tablets and phones through Microsoft Intune before they're handed out, so new starters and contractors can work from their first day. When someone leaves, we remove their access and wipe company data from their devices.
Do renewables subcontractors need Cyber Essentials?
Often, yes. Developers, utilities and public bodies increasingly ask suppliers and subcontractors for Cyber Essentials, and it's required for central government contracts that handle personal data or OFFICIAL information. Indigo holds Cyber Essentials Plus and offers certification support as a standalone service.
Do you manage inverter or battery monitoring systems?
No. Indigo supports business IT: office systems, devices, connectivity, Microsoft 365 and cyber security. We don't manage inverter, battery or grid control systems, but we keep your business network separate from them and work alongside your equipment provider where the two meet.
Internal links: Renewable Energy hub · Managed IT support (/it-services/managed-it-support/) · Cyber security (/it-services/cyber-security/) · Remote site connectivity (/sectors/renewable-energy/connectivity/)